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- Airlines will always try to sit children with their parents (subject to check-in)
- Some airlines will allow travel for unaccompanied minors. Please email us to check.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
- Most airlines will let infants travel with their parent(s) for free. However some airlines will charge up to 10% of the adult ticket price. Click on 'Price Breakdown' to find out more.
- If you are pregnant, but due before the flight departure date, please contact us once your baby is born and has a name. We can then add him/her to your ticket.
- Infants will not be given a seat. The airlines expect parents to travel with them on their lap.
- Airlines regard infants as being under 24 months old.
- The fare is based on the child's age on the date of travel.
- More detailed information can be found here Traveling with children
- Rated 4.5 Stars. Based on 3,581 service ratings over the past year
- Dedicated customer service team on hand to help
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About Citilink
Citilink is an Indonesian low-cost airline headquartered in Jakarta. The airline was established in 2001 as part of Garuda Indonesia and was established to operate shuttle services between Indonesia cities. In July 2012, they started operating as a separate business entity from Garuda Indonesia with its main hub at Juanda International Airport, Surabaya, East Java.
The airline flies to many destinations including Bandung, Denpasar, Jakarta, Mataram, Malang, Semarang, Surabaya, Yogyakarta, Solo, Kupang, Banda Aceh, Batam, Bengkulu, Jambi, Medan, Padang, Pangjai Pinang, Palembang, Pekanbaru, Tanjung Pandan, Balikpapan, Banjarmasin, Palangkaraya, Pontianak, Kendari, Makassar, Manado, Ambon, Jayapura and Jeddah. The airline was operating as a low-cost carrier in form of Garuda Indonesia's business division before August 2012, by operating using a number of aircrafts and routes, limited bandwidth management, the business unit was also a focus point of Garuda Indonesia’s brand development as a premium airline.
Citilink Indonesia operates flights to 31 cities, 62 routes, and more than 244 flight frequencies. In 2017, they opened flights to four new destinations namely, Jayapura, Kendari, Gorontalo and Ambon and one regional route to Dili in Timor Leste. Through Citlink, parent company Garuda Indonesia recently acquired Sriwijaya Air.
Fleet
Airbus A320-200
Airbus A320neo
ATR 72-600
Boeing 737-500
Citilink Baggage
Carry-on Baggage
Passengers are entitled to one piece of carry-on baggage and one small personal item weighing no more than 7kg collectively.
Checked Baggage
The baggage allowance for is 20kg for domestic flights and 10kg for international flights. Be wary that your individual baggage allowance will vary according to the fare class purchased.
Citilink Online Check-in Information
Online Check-In
Online check-in opens 48 hours before the flight and closes two and a half hours prior to scheduled departure.
Airport Check-In
Visit the airport check-in counters to check in, which open two hours before departure and close 30 minutes prior.
Book Citilink Flights in English
Alternative Airlines offers you Citilink flights in English. Flying around Indonesia? We offer you the best and safest booking service in English when booking your flights. Choose from multiple Indonesian airlines and make your booking completely in English.
Frequent Flyer Program
This airline’s frequent flyer program is called Garuda Miles to reward its regular passengers. Passengers will earn mileage points for flights, privilege to enjoy Super++service and 5% off return flights.
Discounts and Promo Code
Enjoy grabbing a discounted flight ticket with Alternative Airlines, with the wide range of PayPal travel coupons on offer! Pay with PayPal and get a discounted airfare with a promo code.
Alternative Airlines to Citilink
Please click on the logos below to find out more about airlines that fly similar routes:
To find out more about other Indonesian domestic airlines and to find out how to book your multi-stop trip around Indonesia please visit our Flights Around Indonesia page.
Soekarno-Hatta Airport
Soekarno-Hatta International Airport is the main airport serving Indonesia's capital, Jakarta. The airport operates as a hub for Garuda Indonesia, but also for Batik Air, Indonesia AirAsia, Nam Air and Lion Air. The airport has two runways and handles around 65 million passengers a year.
News
31st May 2018
Indonesian airline to offer 86,400 extra seats for Eid holiday period
This subsidiary of Garuda Indonesia is planning to add 86,400 seats for Eid Day and the surrounding holiday period, according to CorporateSecretary of Garuda Indonesia, Hengki Heriandono. The additional seats will be available across 480 flights, operating between the period of 8th June and 24th June 2018.
Heriandono said that they have already received permission from authorities and they look to operate most flights out of Jakarta to a number of domestic destinations. He added that passengers tend to book their flights for Eid close ahead of Eid Day as they first need to get their religious holiday allowance approved.
21st May 2018
Citilink is most punctual airline in Southeast Asia
This airline can boast the title of "most punctual airline in Southeast Asia" after a monthly report from the Official Airline Guide (OAG) put them in the number one position for April 2018. They were on time for 89.02% of their flights last month, beating second placed airline, Scoot, who scored 85.4%.
This sees a significant increase for the company. According to the airline's Vice President Cororate Scretary and Corporate Social Responibiity Manager, Ranty Astari Rachman, the company was ranked 14th, being on-time to 80.7% of 7,445 flights. He added that the awards has motivated them to further improve their performance in the future.
19th August 2017
Citilink wins second Asia best employer brand award
The Indonesian airline won the second prize for “Asia Best Employer Brands Awards” in a row from Singapore’s Employer Branding Institute as the most attractive company in Asia.This is the second achievement after previously won the same award in 2015. This event was attended by CEO and top leaders from 200 leading companies from across Asia.This award placed the company with some world’s leading companies such as Telstra Australia, Standard Chartered Bank China, Hutchison Hong Kong, Disneyland, Dell, Telkomsel, Samsung, and Singapore’s Changi Airport.
13th August 2016
Citilink Indonesia inked an agreement with Telkom University in Bandung
Indonesian Low Cost Carrier (LCC) Citilink Indonesia inked an agreement (Memorandum of Understanding/MoU) with Telkom University in Bandung in improving cooperation concerns in the education sector to improve the human resources quality in the national aviation industry.
The agreement was signed by the President & CEO Albert Burhan and the university’s rector Prof. Ir Mochamad Ashari, M. Eng., Ph.D at Telkom University Convention Hall, Buah Batu, Bandung, Saturday (13/8). Along with the signing of the agreement, a strategic partnership was created to preparing Telkom University alumni’s future career, especially in civil aviation industry. The two parties will cooperate in various activities such as recruitment program, internship, workshop, community service, research and development, and also company visits.
